FAQ

Help! How can I contact you?
We can be contacted by email on viivu@myshopfinland.com or alternatively by phone on +358 504004007.

How do I look after my Nokian boots?
Nokian recommend that you wash them after use with lukewarm soapy water and a soft sponge (never solvents or a harsh brush). Allow the boots to dry at room temperature. Store them standing up in a cool place sheltered from strong light or from direct sunlight. From time to time, your Nokian boots will benefit from treatment with Nokian Rubber Boot Conditioner.

Mind you, we don’t look after ours quite so well but they still last a very long time and look great.

Where should I store my rubber boots?
Boots should be stored vertically at room temperature or cooler. Light and heat will damage the rubber surface. So don’t store your boots in direct sunlight or in a hot room. On the other hand, keeping your boots in an outdoor store or over winter at a cabin will not damage them.

Are Nokian boots made from natural rubber?
The most important raw material of our boots is natural rubber made from the latex of the rubber tree. Genuine natural rubber is a renewable natural resource whose excellent properties include elasticity as well as resistance to cold and abrasion.

Natural rubber is poorly resistant, however, to ozone, oil and high temperatures. That’s why softeners as well as filler, colouring, preservative and vulcanisation agents are added to the rubber compound.

In addition to natural rubber, some rubber compounds contain synthetic rubbers, which withstand abrasion, oil and chemicals better than natural rubber. Special compounds are important, particularly in occupational footwear designed for demanding conditions.

Why is the surface of my boots going grey?
At the manufacturing stage, the rubber surface of the boot is finished with lacquer and silicone. With use, however, the silicone wears away from the surface of the boot, particularly if the boots are used often or they are continually exposed to sunlight. When this happens, the surface of the boot is particularly susceptible to hardening effects of UV radiation, which causes the surface of the boot to go grey and even, at a later date, to perish.

It’s worth conditioning boots regularly with a silicone-based rubber conditioner. The conditioner will restore the rubber’s elasticity and prevent greying.